Terms of Service

Terms of Service

Welcome to Guess. These Terms of Service explain the rules and conditions that apply when you browse our website, place an order, create or use an account, contact customer support, or purchase products from our online store.

Last updated: April 17, 2026

Overview

These Terms of Service apply to your use of the Guess online store and related website features. By accessing the website or purchasing from Guess, you agree to follow these terms and any store policies referenced on our website.

Please read these terms carefully before using the website. If you do not agree with these terms, you should not use the website or place an order through Guess.

Acceptance of Terms

By visiting the Guess website, browsing products, creating an account, submitting information, or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.

Guess may update these terms from time to time. Continued use of the website after changes are posted means you accept the updated terms.

Online Store Terms

You agree to use the Guess website only for lawful shopping and personal use. You may not misuse the website, interfere with store operations, attempt unauthorized access, or use the website in a way that may harm Guess, other customers, or the online store.

  • You must provide accurate and current information when placing an order or creating an account.
  • You are responsible for keeping your account login details secure.
  • You may not use the website for fraudulent, misleading, abusive, or unauthorized activity.
  • You may not copy, reproduce, scrape, or misuse website content without permission.

Product Information

Guess works to present product information as clearly as possible, including product names, descriptions, images, colors, sizes, prices, and availability. However, product information may occasionally contain errors, omissions, or differences caused by screen settings, photography, display variations, or updates to product details.

Product images are provided for general reference. Colors, textures, sizing, packaging, and details may vary slightly from what appears on your screen.

Pricing and Availability

Prices, promotions, product availability, and store offers may change without notice. Guess may correct pricing errors, update product information, limit quantities, or remove products from the website at any time.

If an order is affected by an error in price, availability, or product information, Guess may contact you for clarification, cancel the affected item, or cancel the order when necessary.

Orders and Payment

When you place an order with Guess, you agree to provide complete and accurate billing, shipping, and payment information. Orders are subject to review, payment approval, product availability, and store verification.

Guess may refuse, cancel, or limit an order if the order appears inaccurate, unauthorized, fraudulent, incomplete, duplicated, or otherwise inconsistent with these Terms of Service or store policies.

Payment must be completed using an available payment method at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping Reference

Guess offers Free Worldwide Shipping as described in our Shipping Policy. Order processing time, estimated delivery time, tracking updates, shipping destinations, customs handling, and package support are explained in that policy.

Shipping estimates are not guaranteed delivery dates. Delays may occur due to address issues, payment review, product availability, local delivery conditions, customs processing, weather, holidays, or other events outside normal control.

Return Reference

Guess offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition requirements, refund processing, exchanges, damaged or wrong items, and return instructions are explained in that policy.

Customers must contact customer service before sending any return. Returns sent without contacting customer service first may not be accepted.

Account Information

If you create or use an account on the Guess website, you are responsible for maintaining accurate account information and protecting your login credentials.

  • You should not share your password or account access with others.
  • You should notify customer support if you believe your account has been accessed without permission.
  • Guess may suspend or restrict account access if suspicious, abusive, or unauthorized activity is detected.

Prohibited Uses

You may not use the Guess website, products, services, or content for prohibited activity, including but not limited to:

  • Violating any applicable laws, rules, or regulations.
  • Submitting false, misleading, or fraudulent information.
  • Attempting to interfere with website security, checkout, payment processing, or store operations.
  • Uploading or transmitting viruses, malware, harmful code, or disruptive content.
  • Collecting, scraping, copying, or using website content without permission.
  • Harassing, abusing, threatening, or harming Guess, customers, or service providers.
  • Using the website for unauthorized commercial activity or resale activity that violates store policies.

Intellectual Property

The Guess website and its content, including text, images, graphics, product presentation, logos, design elements, page layout, and other materials, are protected by intellectual property rights.

You may use the website for personal shopping purposes only. You may not copy, reproduce, distribute, modify, publish, sell, or exploit any website content without permission from Guess or the applicable rights holder.

Third-Party Links

The Guess website may include links or references to third-party websites, tools, payment services, or resources. These third-party services are provided for convenience and may operate under their own terms and privacy practices.

Guess is not responsible for the content, policies, accuracy, availability, or practices of third-party websites or services. You should review the terms and policies of any third-party service you choose to use.

Disclaimer

The Guess website, products, content, and services are provided as available. While we work to keep website information accurate and the shopping experience reliable, we do not guarantee that the website will always be uninterrupted, error-free, secure, or fully current.

Guess does not guarantee that all product descriptions, images, prices, availability, or website content will be free from errors at all times. We may correct errors, update content, or change website features when needed.

Limitation of Liability

To the extent permitted by applicable rules, Guess is not responsible for indirect, incidental, special, consequential, or similar damages related to your use of the website, inability to use the website, product purchases, delays, errors, account access issues, or third-party services.

This limitation does not exclude responsibilities that cannot be limited under applicable consumer protection rules.

Changes to Terms

Guess may update, revise, or replace these Terms of Service from time to time. When changes are made, the “Last updated” date near the top of this page may be revised.

It is your responsibility to review these terms periodically. Continued use of the Guess website after updates are posted means you accept the revised terms.

Contact Information

If you have questions about these Terms of Service, your order, store policies, Free Worldwide Shipping, or 30 Days Free Returns, please contact Guess customer support.